American embassy

Mailing Address

24 Grosvenor Square

London, W1K 6AH

United Kingdom

Physical Address (GPS & Google maps)

24 Grosvenor Square

London, W1A 2LQ

United Kingdom

Switchboard: [44] (0)20 7499-9000

Operator Assisted Visa Information

We provide Operator Assisted Visa Information on two phone numbers for UK and U.S. callers. Note this is NOT a London number. It does not require any other prefix or dialling code.

Callers within the United Kingdom

Callers from within the United Kingdom should dial 09042-450-100. Calls to this line are charged at £1.23/min plus network extras. Callers from outside the U.K. and some mobile and network providers cannot access this number.

Callers from the United States

Callers from within the United States should dial 1-866-382-3589. Callers are charged a fixed rate of $16.00 which is payable by credit card - Visa, MasterCard, American Express only. (On October 1, 2012, the fee will increase to $20.00). Please ensure that you have your credit card details available when making the call and note that you will be required to provide the agent with a U.K. address when scheduling the appointment.

American citizen emergencies

Twenty-four hour assistance is available for genuine emergencies at [44] (20) 7499-9000.

Passport & Citizenship Unit (Who is this?)

Telephone [44] (20) 7499-9000 and follow the prompts

Recorded information available 24 hours/day, seven days/week, at [44] (20) 7499-9000

Email: Passport FAQS and Contact Form